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AirAsia (AK, FD, QZ) can carry only a maximum of 4, and AirAsia X (D7) a maximum of 8 guests respectively who have reduced mobility*, provided that quadriplegic guests are limited to not more than 2 on AirAsia, and 4 on AirAsia X per flight. Under certain circumstances we may require the guest to travel with a companion.
* 'reduced mobility' refers to paraplegic or quadriplegic guests.
Failure to notify us of assistance needed will result in the service being unavailable upon your arrival at the airport and you being refused carriage. For health and safety reasons guests with specific requirements must check-in at the airport.